Frequently asked questions
ORDERS
Delivery and returns are complimentary on all orders.
Delivery usually arrives within 3-5 business days, however it could take a little longer at times. If ever you're curious about it, please feel free to contact us and we'll provide you with your courier's contact information so that you can get the most detailed insight possible on its progress.
If Returning an order, garment(s) must be sent back to us within 30 days of purchase using our prepaid return label in the condition and packaging received, shipped off using the designated courier printed on our return label.
Made a mistake or changed your mind? We get it! Just reach out to us as soon as possible at help@maisonharrygeorge.com to let us know and we'll make it right.
If the order has already left our warehouse, you can send it right back to us once you receive it by taking advantage of our complimentary Returns service within 30 days of purchase. For more details on our Returns service, open the tab above.
Reach out to us at help@maisonharrygeorge.com and we'll happily send it your way.
CHECKOUT
Have a gift card? You can use it toward your order at the checkout window by entering its code in the Discount Code text field above your subtotal.
If you need help doing so, please contact us at +1.514.942.4686 or at hello@maisonharrygeorge.com and we'll be happy to punch in the details and send your adjusted order on its way.
To keep things easy, your order will be processed in the currency selected while shopping on our site.
At checkout, you'll see a list of payment options available in your country. Choose any one you desire and we'll walk you through the payment process as the final quick and easy step before we send off your order. Cheers!
For an even faster checkout experience on future purchases, you can choose to keep your card on file with us.
Note that we cannot see or store any card details in our database. Your information is fully encrypted and only available to our payment service providers.
Frequently asked questions
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Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.